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FREQUENTLY ASKED QUESTIONS

What areas do you service?

We provide towing and roadside assistance throughout Augusta, GA, Aiken, SC, North Augusta, SC, and surrounding areas, including major corridors like I-20 and I-520.

Are you available 24/7?

Yes—our team is available 24 hours a day, 7 days a week, with live dispatchers ready to take your call anytime.

What types of vehicles can you tow?

We handle everything from small cars to heavy-duty vehicles, including:

  • Cars, SUVs, and pickup trucks
  • RVs and buses
  • Tractor trailers and commercial trucks
  • Specialty vehicles and equipment

As we like to say—big or small, we haul it all!

Do you offer roadside assistance?

Absolutely. In addition to towing, we provide:

  • Jump starts

  • Flat tire changes

  • Fuel delivery

  • Vehicle lockout service

Our goal is to get you back on the road quickly—without a tow if possible.

How quickly can you arrive?

Response times vary depending on location and traffic, but we prioritize fast dispatch and quick arrival, using GPS-equipped trucks to send the closest driver to you.

Do you work with insurance or roadside assistance plans?

Yes. Many insurance policies and roadside assistance programs may cover towing services. We’re happy to work with your provider when applicable—just let us know when you call.

How much does towing cost?

Pricing depends on several factors like distance, vehicle type, and situation. For example:

  • Local tows may start around $75–$150

  • Longer or more complex tows can increase based on mileage or recovery needs

We aim to provide transparent, upfront pricing—no surprises.

Are your drivers trained and certified?

Yes. Our operators are WreckMaster certified and HAZWOPER trained, ensuring safe, professional handling of your vehicle in any situation.

What should I do while waiting for a tow truck?

  • Move your vehicle to a safe location if possible

  • Turn on hazard lights

  • Stay inside your vehicle if you’re near traffic

  • Have your location and vehicle details ready when you call

Safety is always the top priority.

Do you handle accident recovery?

Yes. We provide full recovery services, including winching and accident cleanup, for everything from minor incidents to major recoveries.

Can you tow heavy-duty or commercial vehicles?

Definitely. Heavy-duty towing is one of our specialties, including:

  • Semi trucks

  • Dump trucks

  • Buses and motor coaches

  • Construction equipment

We have the equipment and experience to handle even the toughest jobs.

How do I request service?

You can call us 24/7 at 1-855-4WAYNES or use the contact form on our website. Our dispatch team will get help on the way right away.