My car stopped on my wife while I was at work. I called Waynes and I am so glad I did. Carla took my call, heard my situation and immediately took ownership. Carla’s communication with me gave me the peace of mind I needed as I completed my work day. Her customer service skills represented Wayne’s Towing well. The assigned driver Wesley contacted me as well texting that he had my vehicle and was in route to the destination. I got home and everything was in place. They told me what they were going to do and they did it. That is good business.